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About Our Client

Industry: Community Non-profit

Co size: >10 MM

Business driver:
Start-up and fund services for a new community center. Increase usage.

Accomplishments
Raised $15 MM, exceeded usage goals within first year

Operations Innovation

The Challenge:
Build a new community service organization in an already over-saturated non-profit environment. Develop a compelling case for its existence and raise money for the building and ongoing operational costs.

Road Map:
Created a business and operational plan that represented the community's stakeholder interests;
Developed the organizational structure suited to best launch and manage of the agency

Ignition:
Determined the needs of all stakeholders to document overall building requirements, procedures and policy;
Improved alignment between members of the Board of Directors and agency staff

Acceleration:
Created a finance strategy to secure funding for future operations;
Discovered and incorporated best practices of comparable organizations;
Identified, selected and implemented business systems and applications to ensure organizational efficiency

Cruise Control:
Developed new performance measurements and metrics to be reported on a timely basis linked to management evaluations;
Secured and placed a new management team to help ensure the organization's continued success
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